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Helpful Numbers

Goverment - Numbers

House of Commons: 0207 219 3000

Driver Vehicle Licensing Agency (DVLA): 0870 240 0009

Glasgow City Council: 0141 287 2000

Passport Agency: 0870 521 0410

Scottish Executive: 0845 774 1741

Police, Crime and Safety

Crimestoppers: 0800 555 111

Strathclyde Police Headquarters

173 Pitt Street
Glasgow
G2 4JS

Telephone: (UK) 0141 532 2000

Email:
contactus@strathclyde.pnn.police.uk
recruiting.police@strathclyde.pnn.police.uk
recruiting.forcesupport@strathclyde.pnn.police.uk

Alzheimer Scotland - Helpline

0800 808 3000
www.alzscot.org

24-hour helpline offering information, support and advice to people with dementia, their carers, and their families, throughout Scotland.

Breathing Space

0800 83 85 87
www.breathingspacescotland.co.uk

Free (from most mobile phones) confidential phone line someone can call when they are feeling stressed or down. Open from early evening till 2am. Can offer advice and information. Created to address the rising rates of suicide in young men.

CALM

0800 58 58 58
www.the calmzone.net

Helpline for boys and young men aged 16-35 years, suffering from depression and low self-esteem. Offers counselling, advice and information. Helpline open from 5pm - 3am, 7 days.

Childline

0800 11 11
www.childline.org.uk

Free national helpline for children in trouble or in danger. It provides a confidential phone counselling service for any child with any problem 24 hours a day. It listens, comforts, and protects. Trained counsellors provide support and advice and refer children in danger to appropriate helping agencies. Free address for children to write to is Childline, Freepost 1111, London, N1 0BR.

Cruse Bereavement Care Scotland

11 Bothwell Street, Glasgow, G2 6LY
0845 600 2227
www.crusescotland.org.uk

Support, information and counselling services for anyone who has been bereaved.

Emergency Social Work Services Standby Line

0800 811 505
www.glasgow.gov.uk/en/Resdients/Care_Support/GettingaService/Accessing

Social Work Services Standby Service provides an emergency social work service out of normal office hours. The team is base in Glasgow but covers 13 local authority areas in the West of Scotland.

See following link:
www.glasgow.gov.uk/en/Resdients/Care_Support/GettingaService/AccessingServices/OutofHours

Ethnic Enable

0141 334 2277
www.ethnicenable.org.uk

A charitable organisation which provides techniques and tools to support ethnic people with disabilities in their self-development and participation within their religion, community, and culture. Offers; a transcription project (turning translated material into Braille or audio format), Arabic Braille course, an information and advice service, helps people access cultural and religious events, befriending project, and other services. Phone lines open Mon-Fri 9am-5pm.

Ethnic Minorities Law Centre

41 St. Vincent Place, 2nd Floor, Glasgow, G1 2ER
0141 204 2888
admin@emlc.org.uk
www.emlc.org.uk

Provides free, independent, confidential support and advice to female victims of abuse. The majority of their female clients are asylum seekers or refugees who have undergone traumatic gender violence in their country of origin. The female support worker can provide:

Support & Information in a bi-lingual and culturally sensitive setting.
Referrals to other specialist agencies, if appropriate.
The Law Centre is open from Monday-Friday 9-5pm. Closed for Lunch 1-2pm.
Women can self refer or be referred by another agency.
Meeting can be arranged in Sighthill or at Kingsway Court Health and Well being
Centre if the client is from those parts of Glasgow.
Office workers are fluent in various languages.
Interpreter available by arrangement (always try to ensure that a female interpreter
be made available)
Written information available in various different languages detailing the work of the
Law Centre.

Glasgow English for Speakers of Other Languages (ESOL) Forum

AppleJak Studios, 113 St Georges Road, Glasgow, G3 6JA
0141 333 1196
www.glasgowesol.co.uk

An organisation which teaches English to speakers of other languages and works with refugees, asylum seekers and the black ethic minority population. This involves a personal tutor working with the service user and providinga support network to help them to achieve their personal goal.
A directory of all English classes in Glasgow is available online.
Open referral System.

Get Connected

0808 808 4994
www.getconnected.org.uk

0808 808 4994 or email them at help@getconnected.org.uk, Open 1pm - 11pm every day
Get Connected is a free, UK wide, email (help@getconnected.org.uk) and telephone helpline that finds young people the best help whatever the problem. The helpline workers listen to what you need to sort out, explain the options you have, and then make suggestions of services where you can get the best help. Get Connected has access to information on thousands of services, both locally and nationally. If you have contacted Get Connected by phone, the helpline worker can then provide a free connection to the service you have chosen, or can text important information to your mobile.

Glasgow Central Mosque

0141 429 3132
www.centralmosque.co.uk

Govan Integration Network

794 Govan Rd. Glasgow , G51 2YL
0141 445 3900

Information and advice for asylum seekers, refugees & minority ethnic communities, working locally with drop-ins, English classes, money advice, arts & crafts, friendship groups etc

Know the Score

0800 587 587 9
www.knowthescore.info

Scotland's definitive drugs information gateway providing information for young people, parents, relatives, friends and communities. Know the Score sits at the heart of a network of drugs-related services and organisations which provide information and advice on drugs issues.

Mel-Milaap Centre

134 Berkley Street, Glasgow, G3 7HY
0141 564 1038
www.sikhsinscotland.org

Day care centre in Glasgow

Missing Person's Helpline

0500 700 700
www.missingpersons.org/looking.asp

Support and advice for all those concerned with missing people. Holds a national register of vulnerable missing persons, and has street contacts.

National Drugs Helpline

0800 77 66 00

Provides free confidential information and advice to anyone concerned about drugs and solvents. Offers an advice service in a variety of languages.

National Society for Prevention of Cruelty to Children (NSPCC)

0808 800 5000
www.nspcc.org.uk

Helpline for anyone concerned about a child at risk of abuse, including children themselves. Counselling, information, and advice all offered. Staffed by social work counsellors.

NHS 24 Helpline

08454 24 24 24
www.nhs24.com

Phone for access to Glasgow Emergency Medical Service (GEMS) or CPN out-of-hours service.

NHS Helpline

0800 22 44 88

A partner service to NHS 24. It can give details of all pharmacies, GP practices and dental practices in Scotland, as well as information about illnesses and conditions, treatments, NHS services and other support services.

Open 8am-10pm, 7 days.

NHS Carers Helpline

0808 808 7777
www.carers.gov.uk

Help and advice to carers. The NHS helpline will also be able to tell people what financial help is available, details of carers' groups in their area, and contact points for national organisations that help carers throughout Scotland.

Parentline Scotland

0808 800 2222
www.parentlinescotland.org.uk

Information and advice for anyone in a parenting role and deals with all aspects of child care including bullying, abuse and teenage problems.

Scottish Refugee Council

0800 085 6087
www.scottishrefugeecouncil.org.uk

Has a Freephone number for newly arrived and dispersed asylum seekers. Offers a one-stop service at Glasgow Head Office, giving information and advice.

Scottish Helpline for Older People

0845 125 9732
www.ageconcernscotland.org.uk

Provides information and help to older people in Scotland, and to those concerned about older people in Scotland. Line open from 10am to 4pm, Monday to Friday.

The Well

48-50 Albert Road, Glasgow, G42 8DN
0141 424 4523

A drop-in information and advice service run by Christians for the Asian communities of Glasgow, particularly Pollokshields and Govanhill. It deals with everything from filling in benefits forms to liasing with utility companies to simply providing a listening ear. The Well does not hide the fact that it is a Christian organisation.

West Of Scotland Racial Equality Council

Napiershall Street Centre, 39 Napiershall Street, Glasgow, G20 6EZ
0141 337 6626
www.wsrec.co.uk

Advice and support to victims of racial harassment and discrimination

Youth 2 Youth Helpline

020 8896 3675
www.youth2youth.co.uk

Helpline offering confidential support, listening, and information about practical help available for young people under 19 years. Helpline open Monday & Thursday, 6.30pm - 9.30pm.

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